Return & Refund Policy

At Hancryptos, we strive to provide a reliable and efficient platform for trading cryptocurrencies. However, due to the nature of digital assets, we have specific policies regarding returns and refunds.

Please read our policy carefully.

1. No Refunds on Cryptocurrency Transactions

All cryptocurrency transactions are final and irreversible. Once a transaction is confirmed on the blockchain, it cannot be reversed or refunded. As such, we do not offer refunds for cryptocurrency purchases or trades.

2. Account Funding and Withdrawals

Users can deposit and withdraw digital currencies from their exchange accounts. However, once funds are deposited, they cannot be returned. If you encounter any issues with deposits or withdrawals, please contact our customer support team at [support email] for assistance.

3. Error in Transactions

In the event of an error during a transaction (such as sending the wrong amount or to the wrong wallet), we have no obligation to reverse the transaction. However, we encourage users to contact customer support, and we will do our best to assist you.

4. Incorrect Account Information

It is essential to ensure that all account information, including wallet addresses, is accurate before executing any transactions. We are not liable for any losses incurred due to incorrect information entered by the user.

5. Service Fees

Please note that transaction fees may apply when trading or withdrawing cryptocurrencies. These fees are non-refundable. Users should be aware of the applicable fees before completing their transactions.

6. Changes to the Policy

We reserve the right to modify this Return & Refund Policy at any time. Changes will be reflected on our website with an updated effective date. We encourage users to review this policy periodically to stay informed.

7. Contact Us

If you have any questions or concerns regarding our Return & Refund Policy, please contact our customer support team.